Customer Name / Industry: A leading plush toy cross-border e-commerce seller on Shopee in Singapore, mainly selling 20-inch best-selling plush toys, with annual order volume exceeding 12,000, covering 6 Southeast Asian markets
Core Background: Lacking CE/CPC international certifications, the seller has repeatedly encountered platform delistings and customs detentions, and also faced high cross-border logistics costs and low customs clearance efficiency, which severely restricted order growth
Adopted Solution: Hegel Cross-border E-commerce Exclusive Plush Toy Solution (full-category CE/CPC certification + overseas logistics docking + compliant customs declaration supporting services)
Quantified Business Results: Obtained CE/CPC international certifications for all product series, with 100% platform listing pass rate; reduced comprehensive cross-border logistics costs by 19%, shortened customs clearance time from 7 days to 2 days; order volume increased by 70% within half a year, with monthly average sales exceeding US$150,000, and successfully ranked among the top 10 sellers in the Southeast Asian plush toy category






